District Stopped Using Clever...

Hi David!

Thank you for reaching out! I am afraid that Clever Library classes cannot be populated by class codes. These classes are synced directly from your Clever roster.

When you access your Clever Library classes for the first time you’ll see that the student count will show as zero. In this case, you’ll see there is no class code shown for the class, and the Add new students button is greyed out.

Once all of your students have completed the process of accessing Khan Academy via their Clever portal, the number of students in your Khan Academy classes should match what you see in Clever for your roster.

If you notice that a student is missing from the “Pending” section and you can't find them under “Student names”, please check the Clever roster. The list of students you see here should be an exact match of what you see in Clever for your class rosters.

Since your students are not using Clever anymore, I am afraid the only workaround would be to delete the classes and start new ones that are not Clever synced. I am sorry I couldn't be of more help in this scenario!

For more information on how your students get started with Khan Academy through Clever, please refer to this article.

If there’s anything else I can help you with, just let me know.

Best regards,

Alex