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What are the subprocessors that Khan Academy uses?

Updated

Subprocessors Overview

Khan Academy, Inc. is a US-based charitable nonprofit organization.  We know that schools and learners might want to know which subprocessors process user personal data on our behalf, in order to help us provide our service.  Sometimes subprocessors are called third party service providers, critical vendors or suppliers.  A list of the subprocessors that regularly process personal data in connection with our service is set forth below.  For more information, please see our Khan Academy Privacy Policy.  

 

Subprocessors List

Subprocessor

Purpose

Atlassian

Internal Communications 

Google

Cloud Service and Workspace

PartnerHero

Customer Support

Sailthru 

Email Delivery

Sendgrid

Email Delivery 

Slack

Internal Communications 

Zendesk

Customer Support

 

Our subprocessors may update this list from time to time by posting an update to this article.  If you have any questions, please get in touch.

 

Subprocessors vs. Third Party Applications

Third party applications are different from subprocessors.  Third parties may build complementary services for our platform, such as screen readers for blind or low-vision learners like JAWS and VoiceOver.  A common third party application is an authentication service.  For instance, you may choose to register for an account, or access your account, through an authentication service (such as Google or Clever as Single Sign On, also known as SSO).  For all third party applications (including SSO), such third party applications are under your direct control and oversight.  These third party applications are not considered Khan Academy subprocessors.  If you (or your school) choose to use a third party application, then the use of the third party application will be governed by that third party’s terms of service and privacy policy.