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What are the subprocessors that Khan Academy uses?

Updated

Subprocessors Overview

Khan Academy, Inc. is a US-based charitable nonprofit organization.  We know that schools and learners might want to know which subprocessors process user personal data on our behalf, in order to help us provide our service.  Sometimes subprocessors are called third party service providers, critical vendors or suppliers.  A list of the subprocessors that regularly process personal data in connection with our service is set forth below.  For more information, please see our Khan Academy Privacy Policy.  

 

Subprocessors List

 Subprocessor  Purpose
 Anthropic  AI Enabled Features
 Atlassian  Internal Communications 
 Google

- Cloud Service and Workspace

- AI-Enabled Features 

 LMNT  Text to Speech
 Microsoft Azure   OpenAI Services  AI-Enabled Features 
 OpenAI  AI-Enabled Features 
 OpenRouter  AI-Enabled Features
 Crescendo  Customer Support
 Sailthru   Email Delivery
 Sendgrid  Email Delivery 
 Slack  Internal Communications 
 Stripe  Payment Processor
 Zendesk  Customer Support
This list of subprocessors is for the Khan Academy Website.

We may update this list of subprocessors from time to time by posting an update to this article.  If you have any questions, please get in touch.    

 

Subprocessors vs. Third Party Applications

Third party applications are different from subprocessors.  Third parties may build complementary services for our platform, such as screen readers for blind or low-vision learners like JAWS and VoiceOver.  A common third party application is an authentication service.  For instance, you may choose to register for an account, or access your account, through an authentication service (such as Google or Clever as Single Sign On, also known as SSO).  For all third party applications (including SSO), such third party applications are under your direct control and oversight.  These third party applications are not considered Khan Academy subprocessors.  If you (or your school) choose to use a third party application, then the use of the third party application will be governed by that third party’s terms of service and privacy policy.