Account access
We can’t access the account, it says that the password is incorrect and we can’t change it. We don’t receive the email with the link. Is there a way of using a different email to change the password?
That sounds like something you may want to report via the "Report a Problem" link in the upper right of this page.
Hi Alexandra,
Can you please submit a support ticket so we can take a look at the account? You can do so here: https://support.khanacademy.org/hc/en-us/requests/new?ticket_form_id=182807
Thank you!
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