✨Retrieving Deleted Courses✨

Hvordan kan vi hjælpe?

breadschool6

7. oktober 2021 16:45

Hi! I logged into another google account and tried to log into my khan academy account there. It gave me the whole "Select your grade and courses" thing again and I was thinking "Pfft- I've already done this before. I'll just select Algebra 1 and press okay. It's a class I had before this happened so maybe this won't do anything" but after I hit the okay button it took me to my homepage and all of my courses were gone with the exception of Algebra 1, but all of my progress that I made on that one is gone. I was hoping that someone might be able to help get that back. It's pretty important seeing as I'm homeschooling and this is my main way of learning.

Nyt opslag

1 kommentar

Evan Lewis

7. oktober 2021 21:04
1

Kommentarhandlinger Permalink
Hi breadschool6,

To change the courses listed on your Learner Homepage, you will need to follow the instructions for editing the My Courses section. This will allow you to select which courses appear on your dashboard. Regardless of which courses appear here, you can always access all of the courses by using the courses dropdown menu in the top navigation bar of the site.

If you're missing progress in the courses, then it sounds like you could be logged into the wrong account. If you have a username on your account, then I suggest logging out and logging back in using the username and password option. If you need to log in with a different Google account (the site defaults to automatically using the last-used account), you will need to clear your browser cache in order to be able to select a different account.

I hope this helps! Please let me know if you have any additional questions!

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✨Retrieving Deleted Courses✨

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