Current Students in Old Teacher Classes

Hi Sandi,

Your students should be able to log in to their account and remove their past teacher from their account by clicking on "Teachers" tab on the side menu and then clicking the remove button next to the teacher's name.

I hope this helps! Please let me know if you have any further questions.

Thank you! That is what we did today!

We are having a similar issue but my student/child no longer has access to their KA account and therefore can not remove the previous teacher. I have access to my student's/ child's progress on my parent dashboard but can't change her email.

Hi Alisha,

Could you please submit a support ticket for this issue? Doing so will allow the support team to potentially be able to help remove the previous teacher from your child's account.

Thanks!