Units completed are not showing up as completed

Hi there,

Sorry that this is happening! It can be very frustrating to not see complete progress if you have completed a unit or course. I'm definitely going to recommend filling out a help ticket for a staff member to review. This way, you can be specific in your answer with links and images, and get one-on-one help with this issue (The help ticket has prompts that ask for anything specific, so if you know what topics or units you're having problems with, be sure to link them, as well as take screenshots of anything that might help).

In the mean time, I would like to ask a few questions for my own recollection of knowledge. Which units specifically are you having problems with, and how often would you say the issue occurs?

Thanks, Elijah,

I filled out a help ticket earlier today that cited specific incidents and included several screenshots. I'm going to make a list of all the units where these problems have turned up. Maybe a pattern can be found. I'd love it if I could feel that I had contributed something to improving this wonderful site.

As far as the "Resume" button goes, that will always remain visible on your Learner Homepage, regardless of whether or not you have completed the course. There's more information about that in this post.

If you haven't already seen it, you may want to read this article about why videos may not be marked as completed for you. Some users are still known to experience issues with this though, so if this is consistently happening to you, submitting a ticket as you have done is the best option.