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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Student Work Not Saving
9 ovoz berishdi 9 sharhlashdi -
Student scores shows 100 but no attempts
0 ovoz berishdi 1 sharhlar -
I lost my class
0 ovoz berishdi 1 sharhlar -
Students work not appearing when I check the "Scores" category.
4 ovoz berishdi 8 sharhlashdi -
One of my students logged in as a parent instead of a learner. How do we switch them?
0 ovoz berishdi 2 sharhlashdi -
How to add Reading Comprehension or ELA to kids account
0 ovoz berishdi 2 sharhlashdi -
Student not showing up in my class
0 ovoz berishdi 7 sharhlashdi -
Transcipt display error.
0 ovoz berishdi 5 sharhlashdi -
Recover deleted account
1 ovoz 2 sharhlashdi -
Deleted Assignments
0 ovoz berishdi 2 sharhlashdi -
Poor video quality
1 ovoz 2 sharhlashdi -
Green checks for videos
0 ovoz berishdi 2 sharhlashdi -
Transfer progress to child account
1 ovoz 5 sharhlashdi -
accidentally deleted the wrong student profile- he had too many
0 ovoz berishdi 2 sharhlashdi -
I need technical support (unable to import student from Google Classroom)
0 ovoz berishdi 2 sharhlashdi -
Dragging tool in "Translate Shapes"
2 ovoz berishdi 4 sharhlashdi -
completed assignments not registering as completed
0 ovoz berishdi 5 sharhlashdi -
Como eu mudo o avatar *no celular*?
0 ovoz berishdi 1 sharhlar -
0 attempts and a student score
3 ovoz berishdi 3 sharhlashdi -
Trouble logging in using google with multiple google accounts on one machine
0 ovoz berishdi 2 sharhlashdi -
Total Skills Mastered
2 ovoz berishdi 2 sharhlashdi -
Some students scores are not showing up but they have completed the assignment
2 ovoz berishdi 24 sharhlashdi -
Students signed on and is active in my roster but they cannot see their assignments.
1 ovoz 4 sharhlashdi -
My KA mobile App and the KA website is not syncing
2 ovoz berishdi 7 sharhlashdi -
Integration on Schoology
2 ovoz berishdi 5 sharhlashdi -
Progress report
0 ovoz berishdi 1 sharhlar -
I'm a student and my assignments are not showing up
6 ovoz berishdi 6 sharhlashdi -
student seeing assignment and google classroom
0 ovoz berishdi 2 sharhlashdi -
Error message for syncing with Google Classroom
0 ovoz berishdi 2 sharhlashdi -
Help, I have lost my account!!
2 ovoz berishdi 2 sharhlashdi