System won't let me add my child to my parent account

Hi Kelly,

Could you please submit a support ticket for this issue? This will allow our team to be able to be able to take a further look at the issue and help resolve it. In the request, it may be helpful to provide a screenshot of this occurring.

Thanks! 

Hi Kelly,

I've had this happen with a few students.  The easiest workaround is for the student to go into their own settings page then add the parent email there.  Please remember that you can only have one parent account associated with each child, but you can have an unlimited number of teachers, so that teachers, a second parent, grandparents. etc. can all see which activities the student is doing and how they progress.

Hi I'm also having this issue and have submitted many support tickets. Where is the 'email' field in the kids app? That is the only way I can access their accounts. If I try to log in on the website then it takes me to my account. I used my email to create their accounts, you need to fix this.