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Official comment
Comment actionsAs part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them!
If this post covers a topic that you’re interested in discussing with the community or requests a feature you’d like to see on Khan Academy, you can try to find an active post about it and add your thoughts (or feel free or create a new post if it doesn’t yet exist in the forum).
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Hi there!
When working on Khan Academy without being logged into an account or being logged as a guest, you'll still be able to see how many points you're earning by completing tasks—reading articles, resolving exercises, watching videos, etc. However, once you log into your Khan Academy account, this progress will not be reflected, which is the intended behavior.
The banner you saw, asking you to "Log in or sign up to start saving your progress", was there to remind you that you're not logged into an account and, thus, your progress is not being saved. That being said, I'm afraid that there's no way of recovering progress done while logged out.
I advise you to make sure you're logged into your Khan Academy account before working on any of our tasks. That way the progress is sure to be saved.
I truly appreciate your understanding. Thank you for being part of Khan Academy.
Dustin
Community Support
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