Evan Lewis

1. Topluluk
2. General Khan Academy Questions
3. How to delete account?

Hi saltpeaky99, You can find instructions for deleting your account here: https://support.khanacademy.org/hc/en-us/articles/202263014-How-do-I-delete-my-account- Please let me know if there's anyth...

1. Topluluk
2. Technical Issues and Workarounds
3. Account

Hi roopaaa25, If your teacher has provided you with a class code, you should be able to join their class by entering the code on the My Teachers page. You can also enter their email to add them as ...

1. Topluluk
2. Technical Issues and Workarounds
3. Assignment Scores got deleted!

Hi PJ, Could you please submit a support ticket so that we can take a closer look at this issue? Thanks!

1. Topluluk
2. Technical Issues and Workarounds
3. Tips and thanks not working?

I believe this issue should be fixed now, but please let me know if you're still running into any issues!

1. Topluluk
2. General Khan Academy Questions
3. How to I get my child’s grade?

Hi and welcome to Khan Academy! Since Khan Academy is a mastery-based learning platform, the learning system does not assign traditional grades or scores to students. Instead, students work through...

1. Topluluk
2. Content Requests and Feedback
3. Photos for tracing Letter C should be changed

Hi Wiyloh, It sounds like this is coming from the Khan Academy Kids app? If so, would you mind sharing this feedback directly with the Khan Kids Team? Khan Kids is a separate platform from the main...

1. Topluluk
2. Technical Issues and Workarounds
3. Can't change Nickname for student

Hi Alison, This generally happens when a student either does not have a birthdate set on their account or when they are under 13, which makes their account a restricted account for privacy reasons....

1. Topluluk
2. Technical Issues and Workarounds
3. Student blocked from roster via Google Classroom and join code

Hi there! Are you still experiencing this issue? If so, could you please submit a support ticket so that we can take a closer look at the problem? Thanks!

1. Topluluk
2. General Khan Academy Questions
3. Keep Video Playback Speed & CC Settings

Hi Lauren, You can edit the default playback speed and caption settings for videos via your Account Settings page. Please let me know if there's anything else I can do to help!

1. Topluluk
2. Technical Issues and Workarounds
3. Why can't I change my username?

Hi there! It looks like your account is being treated as a restricted account due to the fact that there is not a birthdate set in your account settings. We would be happy to help fix this for you,...