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Hi, Omar Rdwan!
We'd love to have a better understanding of the issue you're running into. Could you please submit a support request in our Help Center? Here's the link: http://khan.co/KA-support.
Thank you for being a part of Khan Academy!
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Are you using a mobile device that has an IOS lower than 16.6, or an Android that’s lower than 9.0 (pie)? I also ran into that error, and it turned out that it was because my iOS was to low.
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