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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Student Created an Account, did not follow directions (how to link the account with Google)
0 votos 2 comentários -
Im a teacher and my classes and students have disappeared
0 votos 4 comentários -
Setting up my child's account
0 votos 2 comentários -
Signing students up with their usernames?
0 votos 2 comentários -
Signed in... it how do my kids use their profile...
0 votos 2 comentários -
Students doing work in wrong class. Can we combine the classes by two different teachers?
0 votos 2 comentários -
Assigning a unit
1 voto 3 comentários -
Chemistry Quizzes and Tests not appearing and corresponding grades and work dissapeared
1 voto 1 comentário -
Duplicate assignments
0 votos 3 comentários -
Linking Child's account
0 votos 2 comentários -
Mastery Learning - Students learning progress
0 votos 2 comentários -
Email
0 votos 3 comentários -
Student Work Not Saving
9 votos 9 comentários -
Student scores shows 100 but no attempts
0 votos 1 comentário -
I lost my class
0 votos 1 comentário -
Students work not appearing when I check the "Scores" category.
4 votos 8 comentários -
One of my students logged in as a parent instead of a learner. How do we switch them?
0 votos 2 comentários -
How to add Reading Comprehension or ELA to kids account
0 votos 2 comentários -
Student not showing up in my class
0 votos 7 comentários -
Transcipt display error.
0 votos 5 comentários -
Recover deleted account
1 voto 2 comentários -
Deleted Assignments
0 votos 2 comentários -
Poor video quality
1 voto 2 comentários -
Green checks for videos
0 votos 2 comentários -
Transfer progress to child account
1 voto 5 comentários -
accidentally deleted the wrong student profile- he had too many
0 votos 2 comentários -
I need technical support (unable to import student from Google Classroom)
0 votos 2 comentários -
Dragging tool in "Translate Shapes"
2 votos 4 comentários -
completed assignments not registering as completed
0 votos 5 comentários -
Como eu mudo o avatar *no celular*?
0 votos 1 comentário