Cannot log child in

Como podemos ajudar?

Jennifer Martin

29 de setembro de 2020 20:02

I created an account for my child several months ago, and recently created a parent account and added his brother. I can log out and log his brother in, but it does not recognize his username and password anymore. Help!

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1 comentário

Alexandre Chami Filho

4 de outubro de 2020 18:44
1

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Hi Jennifer!

Thank you for reaching out! Could you please submit a support ticket for this issue? This way our support channel can have a deeper look at it.

Please be sure to include a link to your profile and also take a look at this article to make sure you send an effective bug report.

Thanks in advance and best of luck at your school year!

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Cannot log child in

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