Magic Keyboard support for iPad

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Brian Paquin

8 de maio de 2020 19:12

My son has an Apple Magic Keyboard for his iPad. Functions like clicking the trackpad button and typing are not really working well. Often, he has to tap on the answer box in the Khan Academy app and then he might be able to type into it. Other times he has to tap repeatedly before the app will recognize he is typing. Can you offer support for this amazing product? Also, can you support tabbing from item to item?? Thank you, Brian

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Alexandre Chami Filho

10 de maio de 2020 22:17
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Hello Brian!

Thank you so much for your enthusiasm and efforts using Khan Academy! We really appreciate it!

However, I am afraid we are not able to offer support to this product since it is out of our scope. I would recommend you trying to reach out to the manufactures since they will certainly be better suited than us to help you with this issue.

In any case, it was a pleasure to hear from you. Wish you all the best and keep up the awesome work!

Kind regards,

Alex

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Magic Keyboard support for iPad

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