carol

1. Community
2. Technical Issues and Workarounds
3. How to have subtitles off by default?

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. How can I delete my progress in a course?

Hi there, At the moment it's not possible to reset your progress on a course or account. Please know that I've passed your feedback to our team and it'll be part of our conversation as we plan the ...

1. Community
2. Technical Issues and Workarounds
3. Workaround: Accessing Partner Content

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Notification Problem

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Student time spent practicing skills are not accurately recorded

Hi there, When progress is not registering correctly in an account, it is usually due to one of the following reasons: The progress was registered on a different account. This is quite common— e....

1. Community
2. Technical Issues and Workarounds
3. No way to enter an answer and progress to the next question

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Is there a way to watch successive videos in full screen mode? ("Video autocontinue" option)

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. I signed all my students up and got a class code; however, I cannot get the students on. When they put in the username the site gave them it says that is unavailable

Hi Ms. Whelan and Krishan Kumar, If you're experiencing this issue, could please submit a support ticket so we can further investigate the problem?

1. Community
2. Technical Issues and Workarounds
3. "Uh oh, it looks like we ran into an error. You need to refresh. If this problem persists, tell us."

Hi there, If you're experiencing this issue, please submit a support ticket so we can further investigate the problem. That said, as part of our Support Community improvement project, we’re preserv...

1. Community
2. Technical Issues and Workarounds
3. Highest score not showing on Assignments tab

Hi there, If you're experiencing this issue, please submit a support ticket so we can further investigate the problem. That said, as part of our Support Community improvement project, we’re preserv...