Alexandre Chami Filho

1. Community
2. Mobile Platform Questions and Feedback
3. Directions for entering symbols and letters in exercise answer field on ipad

Hello Martha, Thank you for reaching out! Generally, the special characters are provided in an exercise according to necessity. If they are not available in a given exercise, this is likely because...

1. Community
2. Mobile Platform Questions and Feedback
3. Importing progress from not-logged-in iOS app

Hello Omer, Thank you for reaching out! I am afraid that progress completed while logged off an account cannot be recovered. All progress in Khan Academy must be registered under an account to be s...

1. Community
2. Mobile Platform Questions and Feedback
3. iOS, correct answer sound plays in silent mode

Hey lightsecond! I have noticed you have sent quite a few super-useful reports for us! Thank you for that! I will repeat my message on the next few ones so you can go ahead and file them as support...

1. Community
2. Mobile Platform Questions and Feedback
3. Numbers cut off, to narrow text width

Hey lightsecond! I have noticed you have sent quite a few super-useful reports for us! Thank you for that! I will repeat my message on the next few ones so you can go ahead and file them as support...

1. Community
2. Mobile Platform Questions and Feedback
3. iOS: Completed lesson indicator not applied until the video page is reopened

Hey lightsecond! I have noticed you have sent quite a few super-useful reports for us! Thank you for that! I will repeat my message on the next few ones so you can go ahead and file them as support...

1. Community
2. Mobile Platform Questions and Feedback
3. iOS: Numbers become stuck when they are dragged

Hey lightsecond! I have been impressed with your insightful observations on our platform and enthusiasm to help us grow by pointing out issues on the app! We really appreciate this kind of feedback...

1. Community
2. Mobile Platform Questions and Feedback
3. App and parent dashboard

Hello Leika! Thank you so much for reaching out! The parent's dashboard is currently not available in the app - the app is exclusive to be used as a Learner at the moment. That said, if you would l...

1. Community
2. Mobile Platform Questions and Feedback
3. Hint Option is Gone

Hi there, Mahi! Thank you for reaching out! I was able to check on the app for the Hint option and was able to find it: it can be found by clicking on the green lightbulb icon, as shown in the pict...

1. Community
2. Mobile Platform Questions and Feedback
3. Problem with high school subjects

Hello Shabbi! Thank you for reaching out! Do you mean to say that you are providing the right answers and are still being marked wrong? If that is the case, could you please submit a support ticket...

1. Community
2. Technical Issues and Workarounds
3. Child's lost log in

Hi there! Thank you for reaching out! It is worth noting that although the email address in your Khan Academy account is linked to your child’s account and is set as their parent, their account is ...