Alexandre Chami Filho

1. Community
2. Technical Issues and Workarounds
3. Students Having Trouble Using "Connect with Google" Login Option

Hi Will,  Thank you for reporting this! I'm writing to let you know that the issue that you reported regarding the Connect with Google option has been resolved. Just to be extra safe, please let me...

1. Community
2. Technical Issues and Workarounds
3. Cannot log child in

Hi Jennifer! Thank you for reaching out! Could you please submit a support ticket for this issue? This way our support channel can have a deeper look at it. Please be sure to include a link to your...

1. Community
2. Technical Issues and Workarounds
3. reactivate my student

Hi mrogers! Thank you for reaching out! Could you please submit a support ticket for this issue? This way our support channel can have a deeper look at it. Please be sure to include a link to your ...

1. Community
2. Technical Issues and Workarounds
3. Login Information

Hi Lauryn! Thank you for reaching out! For us to have a better look at your account and send you a password reset link, could you please submit a support ticket for this issue? Please be sure to in...

1. Community
2. Classroom Product Questions and Feedback
3. Entering MAP RIT Scores into Khan Reading

Hi mbrady! It's wonderful to know that you have been enjoying MAP in your classes! I am afraid, though, that this feature is designed only for math content and cannot be extended for other subjects...

1. Community
2. Feature Requests and General Site Feedback
3. Improve the image upload error message

Hi there, Thank you for sharing your thoughts and suggestions on the error message for uploading images in the community. I've passed this feedback along to the appropriate team so they can review ...

1. Community
2. Technical Issues and Workarounds
3. District Stopped Using Clever...

Hi David! Thank you for reaching out! I am afraid that Clever Library classes cannot be populated by class codes. These classes are synced directly from your Clever roster. When you access your Cle...

1. Community
2. Mobile Platform Questions and Feedback
3. Scratchpad/doodle pad

Hello Bec Fawcett-Howitt, Thank you so much for your passionate feedback! In fact, yours and others' feedback about this issue has been taken into consideration and we have re-introduced an improve...

1. Community
2. Technical Issues and Workarounds
3. page is down

Hi Korie, Is your student still having this problem? If so, could you please submit a support ticket for this issue? Please be sure to include a link to your profile and also take a look at this ar...

1. Community
2. Technical Issues and Workarounds
3. Learnstorm

Hi Scott, It seems you had your issue fixed, am I right? Thanks for letting us know! Nonetheless, if you didn't, could you please submit a support ticket for the issue? Please be sure to include a ...