Carol Mena

1. Community
2. Technical Issues and Workarounds
3. What to know before taking calculus 1 article problems

Hi Sami, My name is Carol and I'm from the Khan Academy support team! If you don't mind, could you please submit a support ticket so we can further investigate the issue?

1. Community
2. Technical Issues and Workarounds
3. I cant add my parents email in.

Hi Aaron, My name is Carol and I'm from the Khan Academy support team! If you don't mind, could you please submit a support ticket so we can further investigate the issue?

1. Community
2. Technical Issues and Workarounds
3. "Continue with Google" not Clickable

Hi lcooper, My name is Carol and I'm from the Support Team! The issue you've described is commonly caused by using an outdated browser, which can cause our website to look or behave oddly. Khan Aca...

1. Community
2. Technical Issues and Workarounds
3. Students who create two accounts by mistake

Hi Patricia, My name is Carol and I'm from the Support Team! In addition to Evan's comment, I'd like to recommend some of our Help Center articles, too, including: Our Teacher Start-up Guide Ho...

1. Community
2. Technical Issues and Workarounds
3. Page Not Found (GRE Math Review)

Hi Nathaly, My name is Carol and I'm from the Support Team! Thanks for bringing this to our attention! I clicked on the Math links but they're all working for me. Could you please check again to se...

1. Community
2. General Khan Academy Questions
3. grades from the 2020-2021 school year

Hi Savannah, My name is Carol and I'm from the Khan Academy support team! I’d like to clarify that Khan Academy is primarily an online learning resource. All our content, videos, and exercises were...

1. Community
2. Technical Issues and Workarounds
3. My daughter lost some of her self-study records. She is so anxious to find them!

Hi gaijujie, I'd like to reiterate Regina's comment - we usually see this situation due to one of the following reasons: The progress was registered on a different account. This is quite common— ...

1. Community
2. Technical Issues and Workarounds
3. Transferring Energy Points and Badges from old accounts.

Hi TheSerpent, My name is Carol and I'm from the Khan Academy support team! As Allision mentioned, I am afraid that it's not possible to transfer progress through accounts at the moment. If you'd l...

1. Community
2. Technical Issues and Workarounds
3. Thumbs Up and Thumbs Down Badge

Hi Lil Tyler, My name is Carol and I'm from the Khan Academy support team! If you're still having issues with this, could you please submit a support ticket? That way we can assist you further. Best,

1. Community
2. General Khan Academy Questions
3. How do I master unique skills?

Hi rittic25, My name is Carol and I'm from the Khan Academy support team! Each skill is worth a total of 100 Mastery Points. As you practice skills and answer questions in quizzes, unit tests, and ...