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Official comment
Comment actionsAs part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them!
If this post covers a topic that you’re interested in discussing with the community or requests a feature you’d like to see on Khan Academy, you can try to find an active post about it and add your thoughts (or feel free or create a new post if it doesn’t yet exist in the forum).
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Hi jmarkbayer,
Since it sounds like a bug/technical issue, I'd suggest submitting a Support Ticket via this link: https://khanacademy.zendesk.com/hc/en-us/requests/new
A team member at Khan Academy will get back to you as soon as possible. Due to school closures, Khan Academy has seen a sharp increase in membership and support tickets, so it may take some time for a member to get back to you.
Please let me know if you have any more questions!
Best regards, pinkpuppy22
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