Hello Monique!

An account can be switched from a parent to a student through the profile's Settings.  The student should click on his/her name in the top right corner, and will be prompted with a dropdown that looks something like this

They will then select the 'Settings' button, and scroll down in the settings page until they see the 'Roles' section.  They should be able to un-select 'Parent', which should resolve the problem.

If you have any more questions, I'd love to help out!

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