Hi M. Murray, although there isn't a set formula to becoming a "Featured Member," Khan Academy likes to highlight helpful members of the support community from time to time. We choose those who've given high quality answers to their fellow learners' questions, are generally helpful with their tips and workarounds, and make the support community a welcoming place to learn! A Featured Member doesn't apply to become one, and is chosen internally by Khan Academy staff. Whenever a new group gets added, there is an accompanying post summarizing their contributions in the "Latest News" section at the top of the Support Community page.

Thank you for asking, and I hope this information is helpful!

Thank you! I now understand.

so you dont join you get pick?

how do you become a normel member?

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them!

If this post covers a topic that you’re interested in discussing with the community or requests a feature you’d like to see on Khan Academy, you can try to find an active post about it and add your thoughts (or feel free or create a new post if it doesn’t yet exist in the forum).