If this happened for only a short period of time, then K.A. was only experiencing minor technical issues. (Happens quite often.) If this happens for a prolonged period of time, I don't know what it means. (Possibly account deletion?)

Hi, alexis.kramer0509!

We'd love to have a greater understanding of the issue you're running into. Could you please submit a support request in our Help Center? Here's the link: http://khan.co/KA-support.

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