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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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How do you remove the video titles while watching videos?
2 votes 5 commentaires -
notifications and energy points badge - showing up still, even after turning off in settings
1 vote 4 commentaires -
How do I log in on Khan Academy Windows app on PC?
2 votes 8 commentaires -
hide energy points notification
9 votes 5 commentaires -
Highest score not showing on Assignments tab
3 votes 7 commentaires -
¨Network request timed out¨
3 votes 9 commentaires -
I signed all my students up and got a class code; however, I cannot get the students on. When they put in the username the site gave them it says that is unavailable
2 votes 2 commentaires -
"Uh oh, it looks like we ran into an error. You need to refresh. If this problem persists, tell us."
2 votes 12 commentaires -
Is there a way to watch successive videos in full screen mode? ("Video autocontinue" option)
Planifiée1 vote 2 commentaires -
Drop-down Boxes Basic Math Indirect Measure not Dropping Down
4 votes 10 commentaires -
Fixar o idioma em inglês
6 votes 2 commentaires -
Student time spent practicing skills are not accurately recorded
4 votes 5 commentaires -
How do I get 100/100?
8 votes 8 commentaires -
No way to enter an answer and progress to the next question
5 votes 20 commentaires -
Certain "Polar Coordinates Video" not marking as watched (or even started)
4 votes 3 commentaires -
Notification Problem
9 votes 8 commentaires -
Workaround: Accessing Partner Content
5 votes 2 commentaires -
We cannot vote up or down in pt version
3 votes 3 commentaires -
How can I delete my progress in a course?
5 votes 3 commentaires -
How to have subtitles off by default?
5 votes 9 commentaires -
how do you master a unique skill?
15 votes 30 commentaires -
99% on 'The World of Math' mission
Planifiée18 votes 39 commentaires -
Fractional exponents in radical form: 'n-root' symbol request
6 votes 8 commentaires -
I'm not able to type(put) degree sign. (Math)
4 votes 17 commentaires -
Known Issue (September 2016): Site slowness, red error bars, and other performance issues
21 votes 43 commentaires -
How to turn off captions/subtitles by default?
Planifiée40 votes 31 commentaires -
Clarifications Don't Show Up in Full-Screen Mode
8 votes 4 commentaires -
Badges for Project Evaluations
5 votes 10 commentaires