Why can't I change my username?

Comment pouvons-nous vous aider ?

Sal Khan

18 septembre 2022 06:23

I can't change my username for some reason and I need to change it to my name for a class. The edit profile button doesn't show up and the edit username place is greyed out. Just an FYI, this is a relatively old account.

Nouvelle publication

6 commentaires

SP

18 septembre 2022 17:26
0

Actions pour les commentaires Permalien
Hi,

Not sure why that's the case. Can you try submitting a support ticket so the support team can have a look at your issue?
Evan Lewis

20 septembre 2022 01:21
0

Actions pour les commentaires Permalien
Hi there!

It looks like your account is being treated as a restricted account due to the fact that there is not a birthdate set in your account settings.

We would be happy to help fix this for you, if you could please submit a support ticket here: https://support.khanacademy.org/hc/en-us/requests/new?ticket_form_id=182807

Thanks!
I love Isabelle

31 janvier 2023 19:45
0

Actions pour les commentaires Permalien
Wait, why does it say Sal Khan? I'm confused.
SP

1 février 2023 01:12
0

Actions pour les commentaires Permalien
They changed their name (do not worry)
I love Isabelle

1 février 2023 15:37
0

Actions pour les commentaires Permalien
Why did it have to be Sal Khan? I mean Sal has an account that says Sal Khan.
ASHNIKKO!!!*

11 février 2025 13:44
0

Actions pour les commentaires Permalien
I kinda have a similar problem. I keep trying to switch it but it won't. please help

Vous devez vous connecter pour laisser un commentaire.

Why can't I change my username?

Ce n’est pas ce que vous cherchez ?

6 commentaires

Ce n’est pas ce que vous cherchez ?