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You could possibly not have a Verified Email (https://khankids.zendesk.com/hc/en-us/articles/360014427652-How-do-I-verify-my-email-). That's what most cases are.
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Hi pricewarrior,
In order to make discussion posts, your account must:
- Be at least 3 days old
- Have at least 5,000 energy points
- Have a verified email address
If you're still having trouble with this, could you please submit a support ticket so that we can take a closer look at your account?
Thanks!
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