Evan Lewis

Thanks for your help with this Janice! Apologies for the delay here, I meant to follow up on this much sooner but I happened to be gone when this issue occurred. In regards to your questions: Based...

1. Comunidad
2. Technical Issues and Workarounds
3. Python Help Requests seemingly unavailable

I think responding to any of your existing help requests is OK (because responses are treated as a different type of post), but definitely do not make any new Help Requests. As you've suggested, po...

1. Comunidad
2. Technical Issues and Workarounds
3. Timed out with "Too many posts of this type in a short amount of time."

Thanks for the update, JaniceHolz! Good news---I was able to reproduce the issue this time and I think I may have figured out what the cause is. Unfortunately we don't deploy any code changes over ...

1. Comunidad
2. Technical Issues and Workarounds
3. Timed out with "Too many posts of this type in a short amount of time."

Hi! Can you please submit a support ticket so we can take a closer look at this issue? You can do so here: https://support.khanacademy.org/hc/en-us/requests/new?ticket_form_id=260948 Please be sure...

1. Comunidad
2. Technical Issues and Workarounds
3. I think it’s a bug but it happens a lot

Hi Clif, Thanks for reaching out! We delete accounts that have been completely inactive for 2 years, in accordance with our Privacy Policy. You can find more information about our account deletion ...

1. Comunidad
2. Feature Requests and General Site Feedback
3. Please don't threaten an old user with deletion

Hi there! Multiple selection questions (where you have to pick multiple correct answers) behave as follows: Answers that you correctly selected will be shown in green, with the text "Correct (Sele...

1. Comunidad
2. General Khan Academy Questions
3. A question regarding grading of multiple choice questions

Hi! Here's an article that explains how the mastery system works, including how to level up each skill: https://support.khanacademy.org/hc/en-us/articles/115002552631-What-are-Course-and-Unit-Maste...

1. Comunidad
2. General Khan Academy Questions
3. Why can’t I get a full point when I complete all questions in a math exercise correctly?

Hi Gary, I think the current answer is correct? Here's a screenshot of the explanations for that question that show the result after being simplified: If you think that's incorrect, please let me...

1. Comunidad
2. General Khan Academy Questions
3. How to report an error in a unit test?

Thanks for the additional info, that's very helpful! I've shared with the team so we can take a closer look. I'll let you know if we need any further information.

1. Comunidad
2. Technical Issues and Workarounds
3. Timed out with "Too many posts of this type in a short amount of time."

No, logging in/out shouldn't have an effect on this. All of the limits are calculated based on a trailing 24 hour period, so the only thing that can reset the limit is waiting for time to pass. Tim...

1. Comunidad
2. Technical Issues and Workarounds
3. Timed out with "Too many posts of this type in a short amount of time."