Alexandre Chami Filho

1. Comunidad
2. Feature Requests and General Site Feedback
3. Add a Text to Speech feature to help users with learning disabilities

Hello Marina! Thank you so much for your feedback and consideration. Accessibility is one of major concerns and I am very happy you brought it up! Although we do not have a text-to-speech feature, ...

1. Comunidad
2. Technical Issues and Workarounds
3. Students' names listed alphabetically

Hello Doug! Thank you for reaching out! To show your students in alphabetical order in the Scores report, please make sure that: The first letter of their names is in uppercase. Capitalization aff...

1. Comunidad
2. Technical Issues and Workarounds
3. 2 class accounts but I want only one.

Hello Kyra! Thank you for reaching out! I am afraid that combining data from different classes into one single class is not something our current codebase supports. That said, you can still delete ...

1. Comunidad
2. Technical Issues and Workarounds
3. Student is "active" in KA but CANNOT login.

Hi Ucal! Thank you for reaching out! Could you please submit a support ticket for this issue? This way our support channel can have a deeper look at it. Please be sure to include a link to your pro...

1. Comunidad
2. Technical Issues and Workarounds
3. Work not showing

Hello Brandy, Thank you for reaching out! When assignments do not register as complete to a teacher, this could be due to several reasons: The students have duplicate accounts: it may be the case...

1. Comunidad
2. Mobile Platform Questions and Feedback
3. Unable to find Indian syllabus portions in the app

Hello Diyana! Thank you for your kind words and appreciation! Could you please provide me with further insight on which content you are looking for but can't find it? What are the topics that are a...

1. Comunidad
2. Mobile Platform Questions and Feedback
3. Do you support the Apple Pencil when using the scratchpad on your iPad app?

Hello Alex! Thank you for your question! The apple pencil can be used in the app scratchpad, but you cannot input any answers with it. If you have been unable to use your apple pencil on the app, c...

1. Comunidad
2. Technical Issues and Workarounds
3. want to change from Math (India) to just Math for students in Indonesia

Hi there! The course for the class is defined in the class Settings. By clicking on the Change course button, you should be able to define the course you wish for your classes: If, however, this i...

1. Comunidad
2. Technical Issues and Workarounds
3. loading khan academy videos

Hello, hannasemnani!I'm writing to you to follow up on the issue with videos not playing, and I bring good news!The team has deployed some changes to the video features and they wanted to check wit...

1. Comunidad
2. Technical Issues and Workarounds
3. I joined a class and my notifications say there's assignments posted, but the class doesn't show up anywhere

Hi there! Thank you for reaching out! Could you please submit a support ticket for this issue? This way our support channel can have a deeper look at it. Please be sure to include a link to your pr...