How do you update a student's current account email to a new email?

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aarthi subramanian

10 de junio de 2021 12:42

Hello

My son's Khan academy account is linked to his school Gmail . He is moving schools which means he will lose access to that Gmail. He is unable to add /connect his personal Gmail to his current khan acct . Can you please help so that we don't lose the progress he has made till now? Thanks

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Johanna D.

10 de junio de 2021 20:58

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Hello Aarthi,

My name is Jo and I am from the Khan Academy support team. Here is an article that should provide the step-by-step instructions that your child should take in order to change their account email.

If, for any reason, this does not work, please be sure to submit a support ticket so our team can assist you further.

Best regards,

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