Mistake with video progress thing
Even if I finish watching a video, it still says that it's not completed? Can someone explain whythis is happening?
Even if I finish watching a video, it still says that it's not completed? Can someone explain whythis is happening?
I have had this happen. I find that, when I go back to the video, I stopped it before the end and there are a few seconds left to watch. You must watch all the way to the end for the video to be marked complete.
But I fully watched my videos---thats why I am asking
If you watched the videos to the end and did not fast-forward, you may want to open a ticket with the Support Desk: https://khanacademy.zendesk.com/
Hi there,
Here's an article that may explain why the videos are not being marked as completed on your account: https://support.khanacademy.org/hc/en-us/articles/115002789111-Why-aren-t-videos-showing-as-completed-in-my-profile-
If the suggestions there do not help, please submit a support ticket as AD Baker suggested.
I hope this helps!
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