The daily Flagging limit needs to be increased.

I think you are right, there is an issue with bad questions. But I think at some point students need to take responsibility for their education. While you could try flagging users, new users will appear.

Perhaps if there is some basic quality control. That could help in eliminating bad questions. E.g. checking if the "?" is used in questions.

cossine,

So your suggestion is to just ignore unhelpful posts that clog the queue?  So they are encouraged to make more such posts?

How do you feel about the posts that are insults, or literally screensful of copied transcript?

The type of post you are describing are uncommon.

I think one thing we need to remember, there are many resources out there students can use. They can refer to the Q/A or YouTube. At some point, students need to take responsibility for their education.

Hi JaniceHolz!

Thanks for sharing your thoughts on the hourly flags limit and asking for an increase on them. We are always working to add features that improve our site, and we love getting input from our community.

I've passed your feedback along to the team, and it will be part of our conversation as we plan the future of Khan Academy.

Thanks for helping improve Khan Academy!

cossine, if you think those kind of posts are uncommon, I invite you to look at the 6th grade math questions queue on a Tuesday or Wednesday when school is in session. Often fewer than 1/3 of the posts are on-topic, and few of those directly ask for help.  At least once/week someone copies screenfuls of transcript as a question.  Sometimes people type in screenfuls of tip or a math riddle but post it as a question.

Hi JaniceHolz,

I wanted to let you know that the flagging limit was greatly increased, so you should be able to flag a lot more posts now.

You're also welcome to continue reporting directly to me via the form---that seems to be working well!

Thanks for all your help!

Thank you for your help & support, Evan!

Evan, I just noticed something at the top of the form, that I think is new:

"Use this form to report high-priority or time-sensitive issues with user discussions. Our Trust & Safety team will review the reports and take action as needed."

I would like to be as helpful and effective as possible, and don't want to make things harder for you or any of the other KA staff or volunteers.  Maybe you can help me understand when it would be best to flag, and when it would be best to use the form.

I've been using the form when there is a pattern across multiple posts with the user, or when I think comments from me about the situation would be helpful.  If the problems are all in Questions, I link to their Questions page; if it extends to multiple areas, I link to their overall discussion page; if the problem is a singular post, I link directly to that post.  Sometimes it may not be high-priority or time-sensitive.  Since I have no idea how the flagging system works on the Guardian end, I don't know how helpful it is for me to point out the patterns, or if Guardians already skim or scour a user's entire discussion history when responding to a flag.

(I also am not always sure which radio button to choose as the reason I am flagging.  If it is important for me to get the category correct, I could ask you questions about that as I come across situations where I am not sure.  Otherwise, I'll just keep doing my best to choose the reason that seems to fit most closely.)

If you have the time and energy to give me some guidance, that would be great.  Otherwise I will make my best guess.  Thanks.

I think what you've already been doing has been fine :)

You can use the form if:

- A user has made multiple problematic posts

- A post is inappropriate (profanity, threats of violence, etc.)

- You think additional context may be needed when reviewing the post (such as reporting a plagiarized post, for which I might not notice or recognize the source)

For other issues, such as spammy posts by users with only a couple posts on their account, regular flagging is preferred since that's much easier to review in bulk.

I always review the entire account for each report, so linking to their profile works well unless there's a particular post you want me to pay special attention to (or if they have lots of other OK posts).

The category provides me with general guidance, but doesn't really matter that much. Just pick whichever category you think makes the most sense.