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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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AP biology accessibility
0 votes 1 comment -
Assign bar appears even though account is not a teacher
0 votes 1 comment -
need to delete all trace of acounts and start over.
0 votes 1 comment -
Progress report
0 votes 1 comment -
incorrect timing
1 vote 3 comments -
How do I log in my learner from Khan ios app account on PC
0 votes 1 comment -
How can I consolidate my child's two accounts?
0 votes 1 comment -
Entries in Spanish are being autocorrected and not working
0 votes 1 comment -
suspended work progress of the Khan Academy Mandarin translation team
0 votes 1 comment -
Badge Glitch
1 vote 3 comments -
Tips and Thanks Issues
1 vote 2 comments -
I can't sign in to the "help" page on my other account
2 votes 2 comments -
SYNCING GOOGLE CLASSROOM WITH KHAN ACADEMY
0 votes 1 comment -
T&T / Questions not loading
0 votes 2 comments -
Broken account
4 votes 19 comments -
Chatting Problem
1 vote 6 comments -
New Learner Log In Trouble
0 votes 1 comment -
Notifications problem
0 votes 3 comments -
invite to school email
0 votes 2 comments -
An odd thing
1 vote 3 comments -
My child's account will not allow my child to send me an email request to connect :-(
0 votes 1 comment -
Some of videos does not have sound
0 votes 1 comment -
Questions Tab Bug
3 votes 4 comments -
Would rather see video content than early-2000s-gamification-style "energy points" banner blocking it
0 votes 1 comment -
I cannot put emojis in my name.
Planned4 votes 6 comments -
CLIENT_BEHIND:ZTE3MWJjYzAtNDNhNC00MD
3 votes 5 comments -
Reset course/progress without deleting account
1 vote 1 comment -
Why am I not able to get the badge "tesla"?
1 vote 13 comments -
Videos
0 votes 2 comments -
Technical Issue
0 votes 1 comment