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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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QA expand key not working
1 vote 4 comments -
Math Typing Issue
0 votes 2 comments -
Error message for syncing with Google Classroom
0 votes 2 comments -
Help, I have lost my account!!
1 vote 2 comments -
Tips & Thanks Bug
1 vote 5 comments -
Two Big Bugs
1 vote 2 comments -
My KA mobile App and the KA website is not syncing
2 votes 7 comments -
Students signed on and is active in my roster but they cannot see their assignments.
1 vote 4 comments -
Some students scores are not showing up but they have completed the assignment
2 votes 24 comments -
Total Skills Mastered
2 votes 2 comments -
Transcipt display error.
0 votes 5 comments -
completed assignments not registering as completed
0 votes 5 comments -
I need technical support (unable to import student from Google Classroom)
0 votes 2 comments -
accidentally deleted the wrong student profile- he had too many
0 votes 3 comments -
Student not showing up in my class
0 votes 6 comments -
Transfer progress to child account
0 votes 5 comments -
Green checks for videos
0 votes 2 comments -
Poor video quality
1 vote 2 comments -
Deleted Assignments
0 votes 2 comments -
Student Work Not Saving
5 votes 9 comments -
Students work not appearing when I check the "Scores" category.
4 votes 8 comments -
Recover deleted account
1 vote 2 comments -
How to add Reading Comprehension or ELA to kids account
0 votes 2 comments -
Mastery Learning - Students learning progress
0 votes 2 comments -
One of my students logged in as a parent instead of a learner. How do we switch them?
0 votes 2 comments -
Email
0 votes 3 comments -
Signed in... it how do my kids use their profile...
0 votes 2 comments -
Duplicate assignments
0 votes 3 comments -
Linking Child's account
0 votes 2 comments -
Assigning a unit
1 vote 3 comments