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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Student time spent practicing skills are not accurately recorded
4 votes 5 comments -
No way to enter an answer and progress to the next question
5 votes 20 comments -
Drop-down Boxes Basic Math Indirect Measure not Dropping Down
4 votes 10 comments -
Is there a way to watch successive videos in full screen mode? ("Video autocontinue" option)
Planned1 vote 2 comments -
I signed all my students up and got a class code; however, I cannot get the students on. When they put in the username the site gave them it says that is unavailable
2 votes 2 comments -
"Uh oh, it looks like we ran into an error. You need to refresh. If this problem persists, tell us."
4 votes 12 comments -
Highest score not showing on Assignments tab
2 votes 7 comments -
¨Network request timed out¨
3 votes 9 comments -
hide energy points notification
6 votes 5 comments -
How do I log in on Khan Academy Windows app on PC?
2 votes 8 comments -
Linking School and Personal Accounts
2 votes 2 comments -
notifications and energy points badge - showing up still, even after turning off in settings
1 vote 4 comments -
How do you remove the video titles while watching videos?
1 vote 5 comments -
Ability To Retake LSAT Practice Tests (Didn't Pause Test, Completed Improperly!)
1 vote 2 comments -
P3D performace improvement.
0 votes 2 comments -
Cours de mathématiques : lycée
1 vote 5 comments -
[Error code: fatal]
6 votes 14 comments -
mysterious changing answers (SAT practice test)
1 vote 10 comments -
[Error code: client-behind] pops up when I'm trying to do my math!
2 votes 5 comments -
How to turn off YouTube player overlays?
Planned1 vote 3 comments -
Cannot Delete My School Account
Planned2 votes 3 comments -
Intro to CSS and Intro to HTML image selection problems
0 votes 2 comments -
Bug: Progress not showing on some reports [fixed January 8, 2020]
4 votes 1 comment -
I want to be able to continue with the fallbacker play
1 vote 2 comments -
lol.khanacademy is a version of Khan Academy from a heckathon event, and it's ruining my grades.
Planned0 votes 2 comments -
Non Commercial use of content - Integration of Khan Academy course in Moodle
0 votes 4 comments -
Can't finish world of math.
3 votes 6 comments -
Autofocus videos
2 votes 3 comments -
How do we keep students from selecting a different grade level content when joining a class?
Planned0 votes 3 comments -
Bigger Text Size For Passages
0 votes 2 comments