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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Notifications problem
0 votes 3 comments -
Why can't I comment?
0 votes 2 comments -
invite to school email
0 votes 2 comments -
How to remove "More Videos" in embedded youtube while paused
0 votes 0 comments -
An odd thing
1 vote 3 comments -
My child's account will not allow my child to send me an email request to connect :-(
0 votes 1 comment -
Some of videos does not have sound
0 votes 1 comment -
Questions Tab Bug
3 votes 4 comments -
Would rather see video content than early-2000s-gamification-style "energy points" banner blocking it
0 votes 1 comment -
I cannot put emojis in my name.
Planned4 votes 6 comments -
CLIENT_BEHIND:ZTE3MWJjYzAtNDNhNC00MD
3 votes 5 comments -
Reset course/progress without deleting account
0 votes 1 comment -
Why am I not able to get the badge "tesla"?
1 vote 13 comments -
Videos
0 votes 2 comments -
Technical Issue
0 votes 1 comment -
Students cannot watch videos.
0 votes 2 comments -
Not Saving
0 votes 3 comments -
changing the email for my child's account for him to access on his own through gmail
1 vote 5 comments -
how do you master a unique skill?
11 votes 25 comments -
Coding
0 votes 3 comments -
Student completed work not showing up on teacher dashboard
0 votes 1 comment -
Wrong email address
0 votes 1 comment -
Error in 2nd grade geometry
0 votes 2 comments -
We’re working on the Support Community!
1 vote 0 comments -
Progress report
0 votes 1 comment -
student seeing assignment and google classroom
0 votes 2 comments -
Student cannot progress in assignment
2 votes 3 comments -
I can't save my programs
1 vote 3 comments -
I am stuck on a Challenge
0 votes 8 comments -
"undefined" message.
0 votes 1 comment