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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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Connecting child to parent email
0 votes 1 comment -
Random "Oops! Looks like we are having trouble loading data about your user account."
0 votes 4 comments -
I am unable to edit child account settings
0 votes 1 comment -
Export Progress report
0 votes 2 comments -
N-1 in exponent form
0 votes 1 comment -
SAT Practice Schedule
0 votes 1 comment -
Why is Art History not added on list of courses to assign?
1 vote 1 comment -
Some students have more assignments than teacher assigned
0 votes 1 comment -
AP biology accessibility
0 votes 1 comment -
Assign bar appears even though account is not a teacher
0 votes 1 comment -
need to delete all trace of acounts and start over.
0 votes 1 comment -
Progress report
0 votes 1 comment -
About 10% of videos incorrectly show as unfinished / incomplete.
0 votes 3 comments -
incorrect timing
1 vote 3 comments -
How do I log in my learner from Khan ios app account on PC
0 votes 1 comment -
Failure to sync with Google classroom
0 votes 1 comment -
How can I consolidate my child's two accounts?
0 votes 1 comment -
Entries in Spanish are being autocorrected and not working
0 votes 1 comment -
suspended work progress of the Khan Academy Mandarin translation team
0 votes 1 comment -
There Is A Problem With The Nice Streak Badge!
2 votes 3 comments -
Badge Glitch
1 vote 3 comments -
Tips and Thanks Issues
1 vote 2 comments -
I can't sign in to the "help" page on my other account
1 vote 2 comments -
SYNCING GOOGLE CLASSROOM WITH KHAN ACADEMY
0 votes 1 comment -
T&T / Questions not loading
0 votes 2 comments -
Broken account
4 votes 19 comments -
Account not Loading
2 votes 10 comments -
Chatting Problem
1 vote 6 comments -
New Learner Log In Trouble
0 votes 1 comment -
Notifications problem
0 votes 3 comments