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Technical Issues and Workarounds
Running into technical issues, or have experience troubleshooting on Khan Academy? Post your questions and workarounds here. TIP: Providing screenshots and specific details about the problem you’re seeing will be a big help in getting a quicker diagnosis. Be as descriptive as possible in your topic title for the best responses. Try searching the forum to see if your situation has been posted about already - if it has, leave a comment on that thread!
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HELP! "Connection was reset"
0 votes 1 comment -
Unable to change child’s account settings
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**Persitting error**
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My posting has moved again from differential calculus to ap calculus ab. What's going on?
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Algebra 1 keeps telling me the answer I entered is wrong
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Login
0 votes 1 comment -
Lost Work
0 votes 1 comment -
Dashboard not showing progress
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Dashboard not showing progress
0 votes 1 comment -
Not seeing more than 4 exercises (first section) in the Linear Algebra course
0 votes 1 comment -
Scratchpad eraser and ideas
1 vote 2 comments -
Certificate not received
0 votes 1 comment -
Bug: Website crashes from donation
1 vote 1 comment -
CLIENT_BEHIND:Z2QJa8jPRtO0e69LnJm8Yg
3 votes 1 comment -
Project not being evaluated.
0 votes 2 comments -
Course of Grammer - Error
0 votes 1 comment -
Changing Emails
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All my children's work is deleting
0 votes 2 comments -
Signing in with multiple Google accounts.
0 votes 2 comments -
My answers change to the incorrect options after i enter submit
0 votes 1 comment -
Can't link accounts.
0 votes 1 comment -
Ability to Access Related Videos After Getting a Question Wrong
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Backwards "Updated ___ ago" glitch
0 votes 3 comments -
Student appearing as both pending and as a current student
0 votes 1 comment -
wrong answer in exercise
0 votes 8 comments -
Please change bedtime for Grade 6-9 Daily Schedule PDF
0 votes 3 comments -
Download of assignment scores
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Adding total/cumulative time for set of videos in a subcategories like MCAT or other subjects/exams
1 vote 1 comment -
Printing CSV Cards for students,
0 votes 1 comment -
Need to reassign all the assignments for every new student, can't assign SAT skills, and can't change all the due dates
0 votes 1 comment