Consistent look and feel - Show Recent questions for profile Help Requests.

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Larry Serflaten

June 29, 2022 19:40

Clicking a Help Requests link brings us to the student's project, however the About section now shows the Questions tab instead of the Help Request tab that used to be displayed.

A better solution would navigate to the About / Help Request section as before, with the default sorting set to Recent. That would put their most recent question (the one showing in the help forum) at the top of the list.

Showing Recent first would match what the Community Help page shows:

Community Help

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Polar

June 30, 2022 00:37
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The qa_expand_key query parameter does not work as it used to, at least while the developers are working on some new API changes. As such, the qa_expand_key query parameter, and related queries are not supported at the moment. So when a user clicks on a notification, it doesn't bring them to the particular section that the comment is in (as it did before). Bear in mind, this is with limited knowledge of the agenda of the developers, meaning they may have removed the query functionality intentionally.

To the second part of what you said: I have to agree that this would be great in terms of efficiency! There have been many times when I open a help request with like 5 or 6 long help requests, and I have to find the correct one. While not impossible, it would save a lot of time!
Larry Serflaten

June 30, 2022 00:46
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As you may have experienced, there are a few changes happening so I figured someone is currently working on the code. I thought I would get that Recent suggestion in while they are still making modifications. I hope they read your post (a second opinion). Thanks!

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Consistent look and feel - Show Recent questions for profile Help Requests.

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