Example programs in articles don't load

How can we help?

ginneken.werkwent

June 15, 2021 11:55

Hi,

I have a problem accessing the "example programs" from Khan academy's site's articles, for example

https://en.khanacademy.org/computing/computer-programming/programming-natural-simulations/programming-noise/a/two-dimensional-noise

but I can see the text, the images and some animations. This happens in FireFox (and PaleMoon), Chrome and Opera. This happens at both my home network and my business' network, both on my personal computer and my business' computers.

My workaround is: opening the article page in a new Private Mode window and scrolling down very slowly (I use Window's Taskmanager to assure the browser isn't busy, otherwise it'll fail nevertheless).

I have attached three screenshots using Opera, one screenshot using PaleMoon and one screenshot using Chrome's debug window.

My personal computer is a Windows 10 system with 8GB and Q9650.

My business' computer systems are Windows 10 systems with 4GB and i3-3220.

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6 comments

AD Baker

June 15, 2021 12:32
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It looks like you are using the Opera browser. If you recently updated Opera, the new version blocks sidebar extensions that use an iframe.

It also looks like you have the Chrome browser installed. Are you able to view this content with Chrome?
ginneken.werkwent

June 15, 2021 12:53
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I mostly use the Opera browser (version 76.0.4017.154) for Khan Academy,

on the business' pc, Chrome is installed. It gives the following error:
ginneken.werkwent

June 15, 2021 12:56
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If the mouse is over the grey rectangle, it gives the error "www.khanacademy heeft de verbinding geweigerd", meaning "www.khanacademy has refused the connection".

BTW, thanks for reacting!
Shane McGookey

June 16, 2021 06:30

Edited
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It looks to be an issue with how the resource is being fetched. You are accessing the article from khanacademy.org with an en. prefixed in the URL. The served-up resource expects the domain khanacademy.org without the en. prefix, so perhaps try removing 'en.' from your current URL and hitting enter - this should alleviate the sameorigin error that you are experiencing.
Evan Lewis

June 18, 2021 01:26
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Hi Ginneken,

Could you please report this problem via a support ticket so that we can further investigate it?

Thanks!
ginneken.werkwent

July 07, 2021 13:11
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The problem seems to be resolved (as far as I'm using Pale Moon or Opera browser).

It looks like the "en." prefix was the problem.

Thank to Shane McGookey for figuring out the solution

and Evan Lewis / Carol for adjusting it in the website!

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