Hi,
I searched but couldn't find anything on this. Is it possible to a child account to a different parent account?
I am guessing that the answer is no and that if a new child account is created under a different parent account then the child will have to start over from scratch.
Please let me know if this is the case or not.
TIA
I have the same question. There is an issue with the order in which I setup the child accounts. One points to one email and another to a different one. I had to create two parent logins, but now I can't "transfer" the child accounts without deleting them (losing their progress). If I could either combine the two "parent accounts" or "move" one of the child accounts, that would be preferable then managing two parent logins.
Hi Petra and Cardona,
My name is Carol and I'm from the Khan Academy Support Team!
If you're still experiencing this issue, could you please submit a support ticket? Please be sure to include a screenshot showing the issue. I also recommend taking a look at this article to make sure you send an effective bug report.
Thanks in advance!
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