How to update my credit card for recurring donations?
The site says to cancel your recurring donation by following cancellation link at the bottom of your monthly receipts from no-reply@khanacademy.org
But where are my monthly receipts?
The site says to cancel your recurring donation by following cancellation link at the bottom of your monthly receipts from no-reply@khanacademy.org
But where are my monthly receipts?
Hi Amer,
Thanks so much for your support! To change the card used for your recurring donation, you'll need to follow the cancel link at the bottom of your monthly receipt. A copy of your receipt should have been sent to the email listed on your account. If you can't find it, try checking your spam folder or searching for no-reply@khanacademy.org
If you can't find the receipt, you'll need to send an email to donate@khanacademy.org requesting that your recurring donation be cancelled. You can then set up a new recurring donation with the new card via the Donate page.
Hope this helps! Please let me know if you have any additional questions!
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