Why does the new iOS update hide the equation when using scatchpad?

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Jeffrey Maningding

July 29, 2018 19:17

When you access the scratchpad, the equation disappears. This is very inconvenient because now you have to remember or write the equation again when you are using the scratch pad. This is not the case on the web version. The equation dims but doesn't disappear completely. It used to do that before on the iOS version but the new update has changed the scratchpad function to hide the equation instead of dimming it.

iOS version

iOS Version - Scratchpad

This is what happens when you access the scratch pad. The equation completely disappears. This is very inconvenient because if you have to memorize the equation you were working on.

Web Version - Scratchpad

The scratchpad on the web version only dims the equation. It does not disappear like it does in the iOS version. This did not happen before on the older iOS versions. The new iOS update has changed this function while using the scrachpad, it now hides the equation. Please change it back so that the equation does not disappear. Thank you

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6 comments

Official comment
carol

October 28, 2021 20:32
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As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them!

If this post covers a topic that you’re interested in discussing with the community or requests a feature you’d like to see on Khan Academy, you can try to find an active post about it and add your thoughts (or feel free or create a new post if it doesn’t yet exist in the forum).
Caroline Allie

August 22, 2018 15:50
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YESSS!! THIS!!
Regina Litman

August 22, 2018 18:24
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I reported this as a problem more than a month ago. They said it has been identified as a problem, and then they closed my ticket without it being fixed! I am going to follow up on it today!
Paul Johnson

August 22, 2018 18:59
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An iOS update came out yesterday, no fix for this. Feels like it should be pretty high priority.
Regina Litman

September 17, 2018 19:13
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I got a new version on my iPad on Friday, September 14. This issue has now been fixed. The version number is 5.1.1. If you don’t have it yet on your iPad, you can get it in the App Store.
Paul Johnson

September 18, 2018 07:20
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It’s partially fixed, hiding the scratchpad controls (color select etc) should not hide the scribbles.

The should be visible read only at the same time as the controls for entering answers.

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Why does the new iOS update hide the equation when using scatchpad?

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