Flagging dangerous questions/responses

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Madeliv

October 24, 2016 18:25

I've recently noticed quite a few dangerous posts on Khan Academy (especially in the Health & Medicine section). Could you add the option to flag these posts with extra urgency/importance for moderators?

There are the crazy-scientist-questions like "can I eat moldy bread instead of using penicillin when I'm sick?" and questions about medical procedures and medication use such as "my grandmother has dementia and she yells at me for no reason, she has stopped taking her meds and locking he car. (...) PLZ HELP what should I DO ? "

Khan Academy is not for answering these type of questions, and I fear that some answers might result in dangerous situations if people follow the advice given by some community members. Unfortunately, it takes quite some time for these type of questions and answers to be removed, and I really hope you can somehow prioritize the removal of these potentially life-threatening questions.

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Inger Hohler

October 27, 2016 06:27
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Khan Academy is aware of the problem. Flagging posts that contain unsafe advice or requests for medical advice etc. will eventually bring those cases to the attention of the Guardians. However, if it is something that should be reacted to quickly - please flag first and then use the Report a problem link in the Help Center (now on a horizontal bar across the top of the Help Center Home page), and report it as Inappropriate behavior. (What are you contacting us about? - Report Inappropriate User Behavior) The Help Center also has a couple of Guardians who can intervene.

For serious cases, or cases which are not likely to be flagged by enough people to be removed automatically, this ought to result in a quicker removal.
Madeliv

October 24, 2016 18:30
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Here's another example: "I have Addison's disease, I have zero ACTH. At the moment the ER is telling me my potassium is low and my blood pressure has been Dangerously high like, 200/120.
Why and what can I do to bring my BP down to normal while at the same time bring my potassium up to normal as well? "
Jett Burns

October 26, 2016 02:24
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Well, any feature can be used for the wrong reasons, for instance:

A troll or such a user could flag any post they see and take down dozens of posts if they were committed. And I don't think flags can be tracked, so they would get away with it.

I love the idea, and I hope posts like that can be taken down easier and faster soon.

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Flagging dangerous questions/responses

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