Which sites/domains do I need to allow so my students can access all of Khan Academy?

There are a few situations in which you, your students, or children may not be able to access all of Khan Academy's features because of the firewall or ad blockers set up for them. This article will go through a few questions or scenarios you may encounter and how to resolve them. 

Question: Our students have email addresses but can only receive emails from approved domains. Which domains do I need to add as exceptions for our students to receive emails from Khan Academy?

• Answer: the below domains should be added:   
  • khanacademy.org (a variety of senders within that domain)
  • khanacademy.zendesk.com to be able to log into the Help Center and send support requests
    • If you have already done this and you or your students are not receiving a response from our Support team, we recommend re-submitting it and double checking you have spelled your email address correctly on the request. 

Question: I'd like to allow (remove viewing restriction to) the Khan Academy website so that all the material is available to my students. Which domains should I allow access to?

• Answer: Please add the below URLs to your allow list to ensure you and your students have access to all Khan Academy has to offer: 
  • khanacademy.org
  • kastatic.org
  • kasandbox.org
  • ka-cs-scratchpad-audio.s3.amazonaws.com
  • youtube.com
    • Check out this article if Youtube is blocked at your school! 
  • youtube-nocookie.com
  • googlevideo.com
  • cookielaw.org
  • If your students log in via Google or Facebook, you also need to whitelist the URLs for the respective login pages (for the Google app engine)
  • Make sure that iframe access ("content from another origin") is enabled for any browsers being used on the devices that your students are using.

Question: If I am using an AdBlocker, do I need to take any action to make sure Khan Academy is working properly?

• Answer: Yes! Note: In addition to whitelisting the domains above, you'll also need to add khanacademy.org to your adblocker's list of allowed or trusted sites. This is crucial in making sure your or your students' learning time on Khan Academy is being calculated properly. 
  • If you're using AdBlock, here's a step-by-step guide on how to do it
  • If you're using uBlock Origin, click here to learn how to do it
  • If you're using Ghostery, click here to learn how to do it

Question: Do I need to accept all cookies from Khan Academy in order to see all the features + content?

• Answer: Yes, we do recommend accepting all cookies from Khan Academy. For information about allowing cookies from Khan Academy and the different ways to do it from a variety of browsers, check out this article.

Last but not least, we also encourage you to visit Khan Academy Access Check— our check site! This page does a quick and automatic review of common network issues that might be keeping you or your students from accessing the full Khan Academy experience. It checks browser compatibility, cookies, iframe access, both the YouTube and Khan Academy video players, and can pinpoint any issues with these. It also really helps our Support team troubleshoot and investigate cases further!

Have questions or concerns about the info above? Reach out to our support team here! We are happy to help.