Someone I know lost access to his Khan Academy account, what can he do?

Wie können wir helfen?

11. März 2024 23:26

Someone I know had a Khan Academy account, but his computer broke, and he lost access to his computer. He did not finish backing up his account, so he cannot regain access.

Could you please let me know if he can regain his account?

Thank you!

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2 Kommentare

cwalsh1223 ‮BBB#‬

2. April 2024 19:57
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If he knows the password and username (or e-mail if he has none), he can login on a different computer.
Andrew

2. April 2024 20:23
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Hi, 𝕜𝕚𝕒𝕒𝕟𝕥𝕠𝕝𝕚𝕒!

Could you please tell your friend to submit a support request in our Help Center? Here's the link: http://khan.co/KA-support.

Thank you for being a part of Khan Academy!

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Someone I know lost access to his Khan Academy account, what can he do?

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