Evan Lewis

1. Community
2. Technical Issues and Workarounds
3. 😫my students are NOT 13-help me change their DOB😫

phoward Did your teachers create the accounts for the students? In this case, the created accounts should default to being U13 accounts automatically. If you have a large number of students with in...

1. Community
2. General Khan Academy Questions
3. School switched and email deleted

Hi Michael, We should be able to help you recover the account! In order to do so, can you please submit a support ticket? Please be sure to include the username of the account and the email address...

1. Community
2. Feature Requests and General Site Feedback
3. Show the ranking to every one that is using Khan Academy

Hi Kakipi, Thanks for the suggestion! I can definitely understand how this might help motivate some students to practice more! I've shared this feedback with our team so they can take this into con...

1. Community
2. Technical Issues and Workarounds
3. Denied student access to 5th grade goal.

Hi Rodger, I'm not quite sure what you're meaning by "can no longer open their courses". If they navigate directly to the course, are they able to see the course content? If not, could you please p...

1. Community
2. Technical Issues and Workarounds
3. 😫my students are NOT 13-help me change their DOB😫

Hi Nancy, Could you please submit a support ticket for this issue? In the description field, please include their account username and their correct birthdate so that we can make these changes for ...

1. Community
2. Technical Issues and Workarounds
3. ✨Retrieving Deleted Courses✨

Hi breadschool6, To change the courses listed on your Learner Homepage, you will need to follow the instructions for editing the My Courses section. This will allow you to select which courses appe...

1. Community
2. General Khan Academy Questions
3. Is the Writing under Reading and learning skills,course in Khan academy retired? and if so how can I do the course?

Hi Hitchhiker, I'm not quite sure which course you're referring to, do you happen to have a link to the course that you're trying to access?

1. Community
2. Technical Issues and Workarounds
3. My child moved schools and we cannot access the old email account

Hi Alexander, Could you please submit a support ticket for this issue? In the ticket description, please include the username and email address currently associated with the account. Thanks!

1. Community
2. General Khan Academy Questions
3. A little help asking questions or doubts on subject

Hi ameer1219461, When the video opens in the popup format, you can click on the blue title of the video to take you to the lesson page for the video. At the bottom of this page, you can then view t...

1. Community
2. General Khan Academy Questions
3. Are practice tests unique skills?

Hi Adeoluwa, The questions on the Unit Tests cover different skills within the unit, so you shouldn't generally see multiple questions related to the same skill on the test within the same attempt....