carol

1. Community
2. General Khan Academy Questions
3. What is the Point for Energy Points?

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. General Khan Academy Questions
3. help setting up

Hi Nancy! As a small support team, Khan Academy does not currently offer support via phone calls, however, our team is more than happy to assist you via email with any questions you might have. You...

1. Community
2. General Khan Academy Questions
3. If Homeschooling, should I create a parent or teacher account?

Hi Dan, There are two different user roles that can track learners’ progress in Khan Academy: Parents and Teachers. Fortunately, your parent account can also serve as a teacher account (so there’s ...

1. Community
2. Feature Requests and General Site Feedback
3. Reset test button

Hi raresmose, Thanks for sharing your idea to add a reset button! I completely understand how useful having this feature would be. Please know that I've passed your feedback along to the team and i...

1. Community
2. Content Requests and Feedback
3. Please create a test prep for ISEE

Hi rghatak, Thanks for sharing your idea! I've passed your feedback along to the team and it'll be part of our conversation as we plan the future of Khan Academy. :)

1. Community
2. General Khan Academy Questions
3. Why did you remove Missions?

As part of our Support Community improvement project, we’re preserving inactive posts that have historical or community value and closing them to new comments. This is one of them! If this post cov...

1. Community
2. Technical Issues and Workarounds
3. Quiz retakes

Hi Barbara, My name is Carol and I'm from the Khan Academy Support Team! Could you please submit a support ticket so we can take a closer look at the issue? We'll be looking forward to hearing from...

1. Community
2. Technical Issues and Workarounds
3. I can't access Khan Academy

Hi Robin, My name is Carol and I'm from the Khan Academy Support Team! To clarify, the support site is hosted on a different platform than the Khan Academy site -- this is why you're able to access...

1. Community
2. General Khan Academy Questions
3. Add a Parent?

Hi Eric, I’m afraid that without removing the current parent account and replacing it with yours, the only option would be for you to be linked to the child’s account as a coach. That said, there a...

1. Community
2. Classroom Product Questions and Feedback
3. Engage NY course

Hi Winterla12, Even though the Engage NY courses aren't available to be added to your classes at the moment, this content can still be assigned manually without the need for the course to be added ...