Allison F.

1. Community
2. Technical Issues and Workarounds
3. Khan Academy White Screen.

Hi logan.kramer, Are you still experiencing this issue? If so, please submit a support ticket at the following link: https://support.khanacademy.org/hc/en-us/requests/new. Please provide as much re...

1. Community
2. General Khan Academy Questions
3. How do you add a time stamp to your post?

Hi Shellina, Adding a timestamp to a question or post on Khan Academy means adding the time in a video—this could be helpful when pointing out where in a video you had questions about, or showing w...

1. Community
2. General Khan Academy Questions
3. Watching Video Error

Hi AndrewB! This article details a few reasons why videos may not be showing as completed: https://support.khanacademy.org/hc/en-us/articles/115002789111-Why-aren-t-videos-showing-as-completed-in-m...

1. Community
2. Technical Issues and Workarounds
3. Not able to comment or join the conversation on Khan academy

Hi bing li! To protect the privacy of younger users, users must be at least 13 years old to participate in discussions on Khan Academy, which may be why your child does not have access to post ques...

1. Community
2. Content Requests and Feedback
3. Big history course

Hi there! I am excited to share with you that Khan Academy does have a Big History course! You can find it at the following link: https://www.khanacademy.org/humanities/big-history-project/what-is-...

1. Community
2. General Khan Academy Questions
3. Can a High Schooler participate in the Khan Academy Internship

Hi neerraj.dev1947, In the past, internship applicants were required to be pursuing a bachelor's degree and be in their junior or senior year at the time of the internship. For the most updated inf...

1. Community
2. Mobile Platform Questions and Feedback
3. Where is e^x on the math keyboard in the app?

Hi K LR, In exercises where you need to input exponents, you should be able to swipe right on the keyboard to see the full menu, including exponents.  I hope this helps! Please let me know if you...

1. Community
2. Feature Requests and General Site Feedback
3. How do I restart my courses?

Hi CemoraW, Thank you for your feedback! To prevent accidental loss of course progress, Khan Academy does not currently have a feature to restart courses. Although badges will not transfer, one wor...

1. Community
2. Classroom Product Questions and Feedback
3. LearnStorm not Recording my students progress

Hi Nichole,  I'm sorry to hear you are having this issue. Could you please submit a support ticket? This will allow the support team to look into the problem. Any additional information that you ca...

1. Community
2. General Khan Academy Questions
3. Completing grade levels

Hi Yanika, Khan Academy is not an accredited school, and because of this, work done on the site does not count toward a degree program or diploma. Khan Academy is best used as a supplement to tradi...