How can I add an administrator to my district using Khan Academy's in-product admin rostering feature?

If you’re unable to add administrators through your rostering system (such as Clever or ClassLink), you can manually control administrator access directly from your Khan Academy administrator dashboard.

Important: Whenever possible, roster administrators through your SIS-connected system (like Clever or ClassLink) to minimize manual work. Admins added manually will not be automatically updated or removed if changes occur in your SIS.

Where to find the in-product admin rostering tools

• To begin, log in to your Khan Academy administrator account and go to the Manage Administrators section in the left-hand sidebar of your dashboard. 

• If you are not seeing this option, you do not have the required permissions to add other administrators. 

From the Manage Administrators page, you can:

• See who has administrator access, which school site(s) they have administrator access for, and their roster source (Clever, ClassLink, or Khan Academy in-product)

• See each administrator's permissions

  • View = can access the administrator dashboard

  • Manage = can access the dashboard and the Manage Users page for their school site(s)

• Resend their email invitation 

• Add, edit, or remove administrator access

How to add a new administrator

1. Click the blue “Invite Users” button.

   

2. Fill in the required fields, including:

   • Administrator’s name, email address, and school(s) they should manage. Select all schools for district-level access

   • If the person is already rostered as a teacher, make sure their email matches the one in Clever or ClassLink.

   • Use the "User can invite and manage administrators for the assigned schools" permission sparingly, as it allows the user to edit admin access for the assigned school(s).
     

   • If your district is part of a broader state or regional partnership, you may see another step asking you to select a role for the administrator you are inviting. 

     • Full partnership role: has access to all the regions and schools in the partnership 

     • Region role: will have access to all the schools in the region

     • School role: will have access to the school(s) you select for them in a particular region
       
       

3. Click the blue “Send Invite” button. The administrator will receive an email to log in and access the admin dashboard. 

4. Note: Admins added through this manual method will need to log in using Google Single Sign-On or a username and password. They won’t be able to access the admin dashboard through Clever or ClassLink. 

What happens when I invite a new administrator? 

1. Once you click "Send Invite", users will be sent an email from noreply@khanacademy.org with the title "Action needed: Confirm your Khan Academy Administrator account" 
   - Please have folks check their spam and junk folders if they are not seeing the email from us. 
   
   
2. Users will click the blue "Confirm your account" button
3. Users will select to create a new Khan Academy account with the email address you've invited, or log into an Khan Academy existing account. 
   - If they log into an existing Khan Academy account, the email address you invited will be added to it, and that account will receive the additional administrator privileges. 
   

How to edit or remove administrator access

1. On the Manage Administrators page, click the three dots next to an administrator

2. Choose one of the following options:

   • Edit their information

   • Resend the invitation email

   • Delete their administrator access

If the administrator was rostered as a teacher through Clever and then given admin access manually, you’ll need to remove their access both in the SIS and on the Manage Administrators page if they leave the district.

Tips for effective administrator roster management

• Keep your administrator list up to date at the start and end of each school year

• Coordinate with your SIS team to avoid duplicate or outdated administrator records

• Grant “manage users” permission only to those who need it—this role allows someone to make changes across your school’s user base

If you need help with managing administrator access, please contact your Districts Success Manager or submit a ticket to the Support team. We are here and happy to help!