Allison F.

Hi Menelogz! The chemistry library is not necessarily designed to function as a course, but more of a collection of all the content in a specific area. This is true for the other libraries on the s...

1. Общност
2. Content Requests and Feedback
3. Chemistry Library

Hi Yami, There currently isn't a feature to restart courses; this is done intentionally so that user progress is not lost in the event of a glitch. The easiest workaround is to create a second chil...

1. Общност
2. Feature Requests and General Site Feedback
3. Restarting a course

Hi there!  This seems like an issue that the support team could help you with—could you please submit a support request for this issue? Thanks!

1. Общност
2. Technical Issues and Workarounds
3. I cannot remove the email from my khan academy account. What should I do?

Hi claustrophobicpanda,  The number you are referring to represents the energy points that a user has. If a user has not made their badge showcase public, their energy points will not be visible, a...

1. Общност
2. General Khan Academy Questions
3. What are the numbers on a person's profile when you hover your mouse above it?

Hi logan.kramer, Are you still experiencing this issue? If so, please submit a support ticket at the following link: https://support.khanacademy.org/hc/en-us/requests/new. Please provide as much re...

1. Общност
2. Technical Issues and Workarounds
3. Khan Academy White Screen.

Hi Shellina, Adding a timestamp to a question or post on Khan Academy means adding the time in a video—this could be helpful when pointing out where in a video you had questions about, or showing w...

1. Общност
2. General Khan Academy Questions
3. How do you add a time stamp to your post?

Hi Laura, I apologize for the inconvenience, but at this time it is still not possible to transfer progress between two accounts. Sorry I couldn't be of more help! Please let me know if you have an...

1. Общност
2. Technical Issues and Workarounds
3. Logged into the wrong account - how to "move" progress?

Hi GodShadowHacker492, A technical problem that affected the platform occurred this morning around 7:50 PDT. The issue has since been resolved, but if you are still experiencing issues with the sit...

1. Общност
2. Technical Issues and Workarounds
3. Khan Academy Is Not Working

Hi AndrewB! This article details a few reasons why videos may not be showing as completed: https://support.khanacademy.org/hc/en-us/articles/115002789111-Why-aren-t-videos-showing-as-completed-in-m...

1. Общност
2. General Khan Academy Questions
3. Watching Video Error

Hi bing li! To protect the privacy of younger users, users must be at least 13 years old to participate in discussions on Khan Academy, which may be why your child does not have access to post ques...

1. Общност
2. Technical Issues and Workarounds
3. Not able to comment or join the conversation on Khan academy